Safety boundary
Some checks should stop before they start.
Do not continue DIY troubleshooting when electricity, uncontrolled water, heat, smoke, sharp moving parts, or a recalled product may be involved.
Emergency signs: smoke, fire, sparking, a burning smell, a hot outlet, flooding near power, violent cabinet movement, or a damaged cord. Keep clear, disconnect power only if safe, shut off water, and contact emergency or qualified service as appropriate.
Hard limits
- Never touch a plug, outlet, or appliance while standing in water.
- Never bypass a lid lock, door lock, ground pin, breaker, or safety switch.
- Never energize a washer with panels removed.
- Never use a part recommendation based only on an error code.
- Check the CPSC recall database using the model and serial number.