US + UK/Europe washing machine diagnosis

Choose your washer problem

Codes shown on the display are fault codes—not model numbers. Choose by symptom, then confirm sales region and exact model before any model-specific action.

United States

Whirlpool washing machines

Choose a symptom first. The next page asks for region and an exact supported model. The model tag is commonly under the lid or around the door opening.

F9 E1 / DRN · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

F8 E1 / Lo FL · fault code or symptom

Not filling

No water enters

Open diagnostic →

Ofb · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

LG washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the door opening, side panel, or rear identification label.

OE / E03 / E21 · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

IE · fault code or symptom

Not filling

No water enters

Open diagnostic →

UE / Ub · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Samsung washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check inside the door, under the lid, or on the rear identification label.

5C / 5E / nd / SC · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

4C / 4E / nF · fault code or symptom

Not filling

No water enters

Open diagnostic →

Ub / UE · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Haier washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check around the door opening, under the lid, or on the rear product label.

Err2 / E1 / E6 / LD · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

E4 · fault code or symptom

Not filling

No water enters

Open diagnostic →

Unb / E3 / dd · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Midea washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check under the lid or on the rear identification label. Current guides cover the listed U.S. top-load family only.

E2 · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

E1 · fault code or symptom

Not filling

No water enters

Open diagnostic →

E4 · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

GE washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check under the lid, around the door opening, or on the rear product label.

drain problem · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

fill problem · fault code or symptom

Not filling

No water enters

Open diagnostic →

unbalanced / not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Maytag washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check under the lid, around the door opening, or on the rear product label.

F9 E1 / DRN · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

F8 E1 / Lo FL · fault code or symptom

Not filling

No water enters

Open diagnostic →

Ofb · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

United Kingdom & Europe

LG washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the door opening, side panel, or rear identification label.

OE / E03 / E21 · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

IE · fault code or symptom

Not filling

No water enters

Open diagnostic →

UE / Ub · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Samsung washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check inside the door, under the lid, or on the rear identification label.

5C / 5E / nd / SC · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

4C / 4E / nF · fault code or symptom

Not filling

No water enters

Open diagnostic →

Ub / UE · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Haier washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check around the door opening, under the lid, or on the rear product label.

Err2 / E1 / E6 / LD · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

E4 · fault code or symptom

Not filling

No water enters

Open diagnostic →

Unb / E3 / dd · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Bosch washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the rating plate inside the door opening or on the rear cabinet.

not draining · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

not filling · fault code or symptom

Not filling

No water enters

Open diagnostic →

not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Beko washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the rating plate inside the door opening or on the rear cabinet.

not draining · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

not filling · fault code or symptom

Not filling

No water enters

Open diagnostic →

not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

AEG washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the rating plate around the door opening or on the rear cabinet.

not draining · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

not filling · fault code or symptom

Not filling

No water enters

Open diagnostic →

not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Miele washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the rating plate inside the door opening.

not draining · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

not filling · fault code or symptom

Not filling

No water enters

Open diagnostic →

not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Hotpoint washing machines

Choose a symptom first. The next page asks for region and an exact supported model. Check the rating plate inside the door opening or on the rear cabinet.

not draining · fault code or symptom

Not draining

Water remains after the cycle

Open diagnostic →

not filling · fault code or symptom

Not filling

No water enters

Open diagnostic →

not spinning · fault code or symptom

Unbalanced or not spinning

Repeated spin attempts

Open diagnostic →

Exact-model coverage

Published washer model guides

LG WM3050CW

Drain faults: external hose, emergency drain, pump filter, and a photographed drain-pump repair route.

Exact-model guide →

Whirlpool WTW4957PW

Fill, drain, and balance checks that do not require cabinet removal. Internal part access remains locked until the full engineering suffix is confirmed.

Exact-model guide →

Samsung WW90T534DAW/S1

UK-region 5C drain, 4C fill, UE balance, pump-filter, emergency-drain, and calibration guidance.

Exact-model guide →

LG F4Y511GBLA1

UK-region OE/IE/UE external checks, owner-accessible pump-filter care, leveling, and model manual lookup.

Exact-model guide →

Use & Care · United States

Using a setting, draining or cleaning?

Match your model for instructions, manual pages and parts lookup.

GE / Maytag · GTW465ASNWW / MVWX655DW2

Check your drain-hose height and insertion

Check standpipe height, hose insertion and the air gap for GE GTW465ASNWW or Maytag MVWX655DW2. See model-specific limits and the GE low-drain exception.

Open guide →

GE · GTW465ASNWW